SOME Customers Say The Darndest Things

So I have a new job at a help desk to be named later. It's good to be back in the swing of things and most customers are actually my teachers in a way, since they know far more about their systems than do I (being tech support on rented systems in a physical sense but not being an admin since I have no idea what they're doing, in an applications/productivity sense). And not only can they be teachers. Every so often there's that provider of the unexpected request... "Have you got the log of the file system check?" I'll give you a minute for that one to sink in. Actually, I'll give you three weeks.